Web Server Administration
Overview
Web Server Administration Services in Baku, Azerbaijan – 24/7 Server Management | ONE Studio
A web server is not "set and forget" infrastructure. Without active administration, servers fall behind on security patches, accumulate junk, slow down, run out of disk, and eventually fail at the worst possible moment. ONE Studio provides ongoing web server administration as a monthly retainer: patches, monitoring, backups, performance tuning, security audits and emergency response. We become the technical operations team your business needs without the cost of in-house DevOps hires.
What server administration covers
- Security patching — kernel updates, web server updates, runtime updates (PHP, Node, Python), database engine updates. Applied within hours of critical CVE disclosures.
- Monitoring and alerting — 24/7 uptime monitoring, resource usage (CPU, RAM, disk, network), error log alerts, SSL expiry alerts.
- Backup management — verifying backups run, occasional restoration drills, off-site backup verification, retention policy enforcement.
- Performance tuning — query optimisation, cache tuning, database indexing, opcode cache configuration, CDN cache rules.
- Log management — log rotation, archival, anomaly detection, security log auditing.
- SSL certificate management — auto-renewal monitoring, manual renewal where needed, certificate chain validation.
- DNS management — record changes, TTL planning for migrations, DNSSEC.
- Capacity planning — predicting growth, sizing upgrades before bottlenecks bite.
- Security audits — periodic full-server security review including malware scans, file integrity, exposed services.
- Incident response — when something breaks, we're on it — reading logs, running diagnostics, restoring service.
Why ongoing administration matters
Security debt accumulates fast. A new CVE comes out for nginx, Apache, PHP, MySQL or Linux every few weeks. Sites left unpatched are eventually compromised — usually quietly, and often discovered only when Google flags the domain.
Performance degrades silently. Database tables grow, indexes become inefficient, log files fill disks, cache becomes useless. Users notice slowness; you don't — until they leave.
Backups fail without testing. Many companies discover their backups don't work on the day they need them. We verify backups regularly and run periodic restore drills.
Outages cost more than retainers. A 4-hour outage at peak time can cost an e-commerce site many months' worth of administration fees.
DevOps is a discipline. Senior in-house DevOps engineers cost AZN 4,000–8,000+ per month. A retainer typically delivers similar coverage for 10–20% of the cost.
Our administration process
- Onboarding audit. Full audit of current state — patches, exposed services, backup health, performance baselines, security posture. We document what we find and any urgent fixes.
- Monitoring setup. Uptime checks, resource monitoring, log forwarding, SSL/cert expiry tracking, application-specific health checks. Alerts routed to your preferred channels (email, Slack, PagerDuty).
- Routine maintenance schedule. Weekly patch cycle (or hot-patches for critical CVEs), monthly performance review, quarterly security audit.
- Incident response. 24/7 monitoring with escalation paths. Critical incidents responded to within minutes; non-urgent issues within business hours.
- Monthly report. What was patched, what alerts fired, what was tuned, recommendations for upcoming work.
Server administration tiers
- Essentials — single VPS, business-hours support, weekly patching, monthly reports. Best for static sites and small apps.
- Standard — single VPS or 2–3 servers, 12-hour support, weekly patching, performance tuning, daily backup verification.
- Pro / 24×7 — production-critical infrastructure with around-the-clock monitoring, SLA-backed response times (15 minutes for P1), monthly DR drills.
- Enterprise / Custom — multi-server, multi-region, compliance work (PCI, SOC), advanced security (WAF tuning, secret management), dedicated technical contact.
Common questions about server administration
What's included in an SLA? Uptime targets, response time targets per severity, escalation paths. We commit to specific numbers — not vague "best efforts".
Will you have full root access? Yes — that's necessary for proper administration. We use individual SSH keys, audit logging and least-privilege practices for our team. You retain ownership of all credentials and can revoke access at any time.
What if my site is hacked? We do incident response — isolate the server, identify the breach vector, clean malicious code, patch the vulnerability, restore from clean backup, harden against recurrence. Documented post-mortem provided.
Do you handle Cloudflare and CDN management? Yes — including cache rule tuning, WAF rule management, DDoS mitigation configuration, page rules.
Will my developers still be able to deploy? Of course. We don't lock you out of your own infrastructure — we just keep it healthy alongside your team's work.
What if you "lose" my server? We don't. But we also don't put all eggs in one basket — backups go off-site, infrastructure-as-code is preferred, recovery is documented. If catastrophe strikes, full recovery from backup is a documented process.
Why ONE Studio for server administration
16+ years of running production servers for clients in Azerbaijan and abroad. We've handled malware infections, DDoS attacks, database corruptions, runaway costs, hacked credentials and 3 AM disk-full alarms. We bring senior systems experience, modern tooling, and a calm methodical approach when things go wrong. Most importantly, we measure success by how rarely you have to think about your servers — they should "just work".
Order server administration today and stop worrying about your infrastructure.